The operator will tell you how to send the photograph you had prepared to them. Select one of the contact methods offered in the email. Send this image to your PC, either by email, bluetooth, USB cable etc. Before you contact the helpline, use your mobile phone to snap ONE photograph showing the game disc, the game manual, the front of the game packaging, and a slip of paper on which you jot down - your full name, the date and approximate local time, and theĬase number, and your John Hancock. This call centre might be different to the one you phoned. The email will show a case number, and also contact options according to your location on the planet. Give the operator a brief explanation of the issue, state your email address (the same one you used in step 1.), ask to register a case number, and request that it be sent to your email. Call the helpline number, select option for 'Other games'. If you don't know how, skip this step, you can ask the helpdesk operator for instructions. Install the Origin App from this site on to your PC. Find the helpline telephone number for your region - click on 'Help', or search for it on Google, or find it on the reverse of your game package.
It might be anything including 'Origin.', 'EA.' etc. Note that the URL might change according to your location on the planet. Follow the steps onsite and create an Origin account, using your email address. There are three things you need to do here: Scroll down to 'Simcity 4', right click on it, select Right click the Windows 10 start button, select 'Control Panel', select 'Uninstall programs' or 'Programs and Features'.
First, if you had installed it already, uninstall the (non functioning) game. Irrelevant of the date of purchase, they consider us valued customers - provided we purchased the game, naturally. However, in my experience, the team at EA Games' call centre are friendly, well informed and endlessly patient. Simcity 4 on CD/DVD is NOT compatible with Windows 10. What a delight, I resolved this issue! My computer skills are very basic, but I did it by myself, here is a complete step-by-step how to:
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